New Clients

Important Update: Please note I am fully booked.  New client appointments available mid-January 2018.  Thank you for reading.

Have you been thinking about therapy for a while?

Making the decision to start counselling therapy is not always an easy one.  Several of my clients tell me that it took many months of hesitation before they finally contacted me.  Please spend a little time on this site to get a sense of me and my therapeutic approach.  Ask yourself if I might be a good fit for what you are seeking.  I have no doubt that approaching therapy is a positive and life-changing step, but of course you may have concerns and questions about it.  Below are answers to some common questions about my practice.

How does therapy help?

Are you feeling stuck or alone, confused or on edge?  Counselling therapy is all about enabling you to explore your feelings and your relationships more effectively.  By coming along you can share your concerns with someone skilled in listening who will be able to help you understand how past experiences and current behaviour may be linked.  Please visit What is Counselling & Psychotherapy? link.

Are there areas you don’t work in?

Please note I do not work in the highly specialised field of complex mental health conditions which include schizophrenia, schizoaffective disorder, active psychosis and personality disorders. The clinical skills and expertise required is beyond my professional level of training.

How long does therapy usually last?

This depends entirely on the individual client.  Occasionally just a single session is sufficient for a client’s needs, but more usually I meet with individual clients around the same time on a weekly basis for several weeks or even months.  In general, couple counselling takes place on a fortnightly basis.  I offer clients the choice of short-term counselling sessions (6-12 weeks) and longer term psychotherapy.     

About your therapist?

Reaching out to a new therapist will always involve a leap of faith.  I am a warm, mature (mid fifties) therapist who believes that seeking therapy is a hopeful and courageous act.  I work in a versatile, client-centred way drawing on a wealth of clinical resources and skills to suit your needs.  If you are looking for more information on the issues I work with, alongside details of my work career, post graduate qualifications and formal training please visit the  About Deborah Bennett page. 

What is your availability?

I offer flexible weekday appointments:  Mondays and Fridays 9am – 7pm, Tuesdays and Thursdays evenings (last appointment 6pm). During busy times I have a short client waiting list.  This may be because you require an evening appointment and I only have daytime sessions available when you enquire.  Please note the EnergyWorks Clinic closes on public holidays and weekends.  Age range 18+

How do I book an initial appointment?

It is helpful to begin with a telephone conversation at a time when you have a private environment to talk freely.  This will give us a chance to hear each other’s voices and to get an initial sense of whether it would be beneficial to take a further step.  I will need to get a sense of whether I feel I am able to help you, and you may have questions that have not been covered here about what to expect.

For an initial discussion please contact me at EnergyWorks Clinic 01424 425664.  You will appreciate that during sessions with clients the answer phone will be activated, therefore, if I am unable to answer your call, please leave me a short message stating your name, telephone number, preferred times you would like to be contacted.  I will get back to you as soon as possible, usually within 1-4 hours. 

Alternatively, you may choose to initially email me by using the contact form on the Contact page.  Please don’t forget to include your telephone number as prior to booking initial appointments, I contact clients first, to discuss their individual counselling needs further. 

What will happen at my initial appointment?

This session includes a full consultation to note down your personal details and to talk about what you would like from therapy.  After this we then begin to explore the issues that are bringing you to counselling.  The initial appointment will be slightly longer at 75 minutes, all subsequent sessions will last 60 minutes.  As there are no waiting facilities at my home please do not arrive before your appointed time. 

How much will my initial appointment cost?

Individuals: £40  –  Couples: £60 

All fees are payable on a sessional basis, by cash or cheque.  I also offer £35 fees to counselling students and individual clients on low incomes.  In general, appointments for ongoing counselling will be arranged for the same day and time each week, and last 60 minutes.

Cancellation Policy

You will be required to pay the full cost of the session if you do not show up for your scheduled appointment or cancel within 24 hours. 

Will what I say be confidential?

Everything discussed within a counselling session is completely confidential.  As a BACP member I adhere to their Code of Ethics and Practice and I would only break confidentiality in exceptional circumstances, for example if I believed that you were in danger of harming yourself or that you were in danger of harming another person.  I would discuss the matter with you prior to taking this course of action.

Parking & Travel

There is free on-street parking and the nearest bus stop (Harley Shute Road) is approximately 5-10 minutes walk away.  Please visit the Contact page for full address details and a google map of the area.

 

 Counselling in Hastings

“Life is a mystery to be lived, not a problem to be solved.”

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